Anita Nartey, M.D.

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
180 Ratings
160 Comments
Anita Nartey, M.D.

Specialty

Internal Medicine

Location

260 Cochituate Rd., Suite 101
Framingham, MA 01701
Phone: (508) 628-9660
Fax: (508) 628-9668

"I believe in keeping my patients involved by being available to discuss changes in their health and treatment regimen."

Dr. Anita Nartey’s approach as an Internist is to develop long-term relationships with her patients.  “I spend time answering questions and helping them make informed decisions about their health,” she said.  “I believe an informed patient is an empowered patient who is better able to take the necessary steps to stay healthy.”

Dr. Nartey received her medical degree from the University of Science and Technology School of Medical Sciences in Kumasi, Ghana. Board Certified, she completed her residency in Internal Medicine at MetroWest Medical Center in Framingham and is a member of the American Medical Association and the Massachusetts Medical Society.

Involved in community outreach and public awareness events, Dr. Nartey specializes in health care for women and seniors.  She encourages her senior patients to remain active, while helping them to identify community resources that support their day-to-day activities.

 

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Friendliness/courtesy of Care provider
4.8
Likelihood of recommending Care provider
4.8
Care provider efforts to include in decisions
4.8
Care provider explanations of prob/condition
4.8
Care provider concern for questions/worries
4.8
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jun 5, 2019
Great service
Jun 5, 2019
excellent service
Jun 5, 2019
Satisfied, as usual
May 17, 2019
My experience was good. No problems at all.
May 17, 2019
Dr. Nartey is simply the best Doctor I've ever had!
May 17, 2019
I had a very good experience.
May 17, 2019
No problems.
May 15, 2019
All people I came in contact with were excellent and kind.
May 12, 2019
I was not informed of, nor did I experience, any considerable delays during my visit. 🙂 (Not sure exactly how to answer that 2nd question above...)
May 12, 2019
🙂 I am very, very satisfied/happy with this practice! < 3
May 12, 2019
Aside from the aforementioned "being patient with me vs. rushing/interrupting me" issue, which is now steadily improving, I don't believe I'd ever had a problem with this practice. This is truly one of the gems. They CARE. They LISTEN. They adapt to my needs when I make them known, if at all possible. In my experience, Metrowest Physician Services is an amazing practice I would recommend to anyone who is in the Metrowest area. < 3 :)
May 8, 2019
already have made recommendatios
Apr 26, 2019
e erybody there are extremely friendly
Apr 26, 2019
I love my doctor , I m been her patient for almost over 10 years now and she is great
Apr 23, 2019
staff is always courteous
Apr 23, 2019
dr. nartey always listens is very patient and shows a real concern
Apr 23, 2019
no real wait time
Apr 23, 2019
Sherry always listens
Apr 23, 2019
I always recommend
Apr 18, 2019
staff very pleasant and helpful
Apr 18, 2019
it is always a pleasure to see Dr. Nartey. She is very caring, thorough and attentive
Apr 18, 2019
I am very happy with this practice
Apr 18, 2019
very happy with my nurse and doctor
Apr 15, 2019
one of the doctors had to leave office. so there was a little backlog with details.
Apr 14, 2019
very friendly and professional
Apr 13, 2019
I had the first appointment of the morning. Staff was efficient in getting me in and out of the exam room (37 minutes total). After that I had to wait 50 minutes for my blood to be drawn because there was no one there. I've had the first appointment before and never had to wait like that.
Apr 13, 2019
Dr Nartey is a wonderful caring and proficient physician. I have been going to her for several years and would recommend her to others. Any problems have occurred with the staff at Metrowest physicians excluding nurses and secretaries
Apr 13, 2019
All the staff except the receptionist are pleasant and knowledgeable.
Apr 13, 2019
The nurse/assistant knows what she is doing and does it pleasantly and asks if there are any problems
Apr 13, 2019
I would recommend Dr. Nartey to anyone who is looking for a physician
Apr 13, 2019
good
Apr 13, 2019
good
Apr 13, 2019
good
Apr 13, 2019
good
Apr 13, 2019
good
Apr 13, 2019
good
Apr 12, 2019
I was one of Dr. Nartey's first patients and find her to be knowledgeable and attentive.
Apr 11, 2019
My ratings speak for themselves! VERY GOOD!
Apr 11, 2019
As QUICKLY AS POSSIBLE!
Apr 11, 2019
like caregiver a lot!!
Apr 11, 2019
wonderful!!
Apr 11, 2019
other the front desk!!
Apr 11, 2019
always!!
Apr 3, 2019
GOOD
Apr 3, 2019
GOOD
Apr 3, 2019
GOOD
Apr 3, 2019
GOOD
Apr 3, 2019
GOOD
Apr 3, 2019
GOOD
Apr 2, 2019
I find the front office is very poor
Apr 2, 2019
always a long wait
Mar 29, 2019
the front desk should get better
Mar 20, 2019
Dr. Nartey was delayed?
Mar 8, 2019
was the best ever
Mar 8, 2019
great
Mar 8, 2019
perfect
Mar 8, 2019
good
Mar 8, 2019
perfect
Mar 8, 2019
great
Feb 20, 2019
ok
Feb 20, 2019
ok
Feb 20, 2019
ok
Feb 20, 2019
ok
Feb 20, 2019
ok
Feb 20, 2019
ok
Feb 17, 2019
I didn't have an appointment on my last visit and my doctor fit me in ..I have surgery in a couple of days..And had to get a AKG and blood work...my doctor really cares .
Feb 17, 2019
I feel very comfortable with talking to my doctor about anything that's going on with my body.
Feb 17, 2019
excellent.
Feb 17, 2019
a pleasure anytime I visit my doctors office.
Feb 17, 2019
excellent..
Feb 17, 2019
never had any bad experiences in my doctor office..
Feb 15, 2019
Felt comfortable and well attended.
Feb 15, 2019
very concerned about my condition and sent me to the ER.
Feb 15, 2019
very attentive and made me feel at ease.
Feb 15, 2019
The staff was welcoming and attentive.
Feb 12, 2019
Pleasing staff with emotional approach to serve.
Feb 8, 2019
*Dr. Nartey scheduled a 7:30 a.m. appointment for me so I could see her before going to my teaching job.
Feb 8, 2019
*Dr. Nartey has consistently shown care, concern & compassion about my health. She has been proactive in dealing with my atrial fib. condition that recently arose. She is terrific.
Feb 8, 2019
Dr. Nartey always listens to me. She cares for me I trust her to help make me feel better.
Feb 8, 2019
Patient being checked out took a lot of time. I couldn't be checked in. Only one person at front desk.
Feb 6, 2019
Very friendly staff.
Feb 6, 2019
*Dr. Nartey is very thorough, attentive and caring. I only had good things to say about her.
Feb 6, 2019
Very friendly, polite staff.
Feb 6, 2019
Nurse and assistant very courteous and attentive. Very professional.
Feb 6, 2019
I am very happy with this practice and the care I have been provided so far.
Jan 29, 2019
The patient portal has been working well in my experience. The staff and Dr Nartey are very professional and helpful.
Jan 21, 2019
I cannot say enough about this office staff. They greet you with a warm smile.
Jan 21, 2019
Never had a bad experience.
Jan 21, 2019
*Sherri is the "best".
Jan 16, 2019
Yvonne at the front desk is not very customer friendly...ever
Jan 16, 2019
Love Sherri!
Jan 11, 2019
The receptionist is awful - officious and poor command of English
Jan 11, 2019
Dr Nartey iOS exceptional in concern for her patients and their treatment
Jan 11, 2019
Dr Nartey and her staff are wonderful
Jan 11, 2019
the only problem I have had is with the recptionist
Jan 9, 2019
Always very easy and pleasant experience
Jan 5, 2019
didn't see the assistant do it the physician did
Jan 2, 2019
more optimal coordination between lab and office
Dec 20, 2018
I used the online scheduling feature for both getting and confirming my appointment - very easy!
Dec 20, 2018
Very helpful that nurse explained the likely wait for the blood testing as that employee would be returning from break and there were a couple of patients ahead of me.
Dec 20, 2018
Very personable nurse (*Cheri). My hives alarmed her; though, and she wondered if I wanted to have this visit be a "sick visit" instead of my physical. That was an odd question.
Dec 20, 2018
The nurse who did my blood draw was great. The receptionists could use a little cheer. When other patients arrived, it did not seem that privacy was important as questions were loud. I feel *Dr. Nartey is a caring and competent professional, but this visit seemed a little rushed.
Dec 20, 2018
very caring staff
Dec 20, 2018
I feel very fortunate that Dr. Nartey is my health care provider... very caring and very thorough
Dec 20, 2018
everyone was ver puctual
Dec 20, 2018
very friendly
Dec 17, 2018
I got what I needed. It is a very busy time of year and the doctor squeezed me into her schedule on the day I asked for an appointment. She ended up running late but I did not mind, I was not in a rush. I do wish she could spend more time for the appointment so I could ask clarifying questions but I think she was doing the best she could with the seasonal influx. My health is very routine, virus.
Dec 17, 2018
I only say fair chance of recommending this practice because it is already so busy.
Dec 12, 2018
no delays
Dec 6, 2018
I Luke my doctor
Nov 22, 2018
I experienced a good visit with no waiting.
Nov 16, 2018
I am always excited to see Dr. Nartey She feels like family. I trust her and I want to be a good patient. I am lucky to have her as my doctor. She always explains what I need to do clearly and she always set the right expectation. I feel like we are a team. She is the coach and I am the player that works hard to improve.
Nov 16, 2018
I would never want to see a different doctor or staff.
Nov 16, 2018
The process always moves quickly, but it is very thorough.
Nov 16, 2018
I am always treated with respect.
Nov 16, 2018
Tell everyone about how great my doctor is.
Nov 16, 2018
Everyone in the office is very professional.
Nov 13, 2018
Always have received excellent service.
Nov 9, 2018
always convenient
Nov 7, 2018
Would be nice if the office opened an hour earlier, maybe, but oh well. 🙂
Nov 7, 2018
I'd give her a 10 out of 5, if I could. 🙂 She's so kind and friendly!
Nov 7, 2018
The nurse/assistant, Sherri, was quite impatient, interrupting me & rushing me all the time, and more or less rejecting attempts at friendly small chat.
Nov 7, 2018
I want to send a BIG Thank You to everyone at the MWPS office for their wonderful effort to provide myself and others with the care we need! Yes, including Sherri. I'm not a huge fan of hers, true, but I still appreciate the work she does. Thank you all. < 3
Nov 7, 2018
Sorry, but I just wish Sherri would be a bit more friendly/patient with me, like the rest of the staff I've met there.
Oct 25, 2018
Staff is great
Oct 25, 2018
I adore Dr Nartey and her crew. They are terrific.
Oct 10, 2018
always say hi and are helpful to me
Oct 10, 2018
always pleasant speaks to me so I understand and listens to me and easy to talk with.
Oct 10, 2018
not bad
Oct 10, 2018
No bad experience always ask if I have a change in Meds or a new concern to tell dr.
Oct 10, 2018
good would recommend
Oct 10, 2018
good no complaint
Oct 2, 2018
DR nartey is the best doctor ever & sherri her medical assistant is awesome I feel like family when I go there because there so kind
Sep 27, 2018
very good experience everyone is friendly
Sep 27, 2018
all is great
Sep 27, 2018
great
Sep 27, 2018
good
Sep 27, 2018
good
Sep 27, 2018
good
Sep 26, 2018
Dr. Nartey took care me as soon as she got into office. Thanks a lot!
Sep 22, 2018
good experience staff very good
Sep 21, 2018
Good
Sep 21, 2018
Helped me to feel less worried but also took concerns and discussed follow up
Sep 21, 2018
Sherri is the best!
Sep 16, 2018
Sherry is very good!!! Always very caring
Sep 7, 2018
accommodating
Sep 5, 2018
From checking in to seeing the nurse and then the Dr. was very professional and made you feel comfortable.
Sep 5, 2018
Dr. Nartey spent the time talking and listening to mr
Sep 5, 2018
Every thing was right on time.
Sep 5, 2018
Sherri was very nice
Sep 5, 2018
I tell all about my visits.
Sep 5, 2018
Everyone was professional
Aug 31, 2018
As MetroWest Physician Services had restricted calls to Puerto Rico, and I hold a Puerto Rican phone number the Staff cannot contact me, and that is a problem as I have shown up for an appointment which had been changed, and because of the restriction the Staff could not contact me.
Aug 31, 2018
To many abbreviations like, which I don't understand and get confused with other acronym that I current used at work.
Aug 31, 2018
Doctor was very nice but the rest of the staff was very cold. phlebomotomist was lovely!
Aug 30, 2018
Sometimes I have problem understanding personal with accent.
Aug 30, 2018
See previous page with explanation of delay.
Aug 30, 2018
Once I was seen by Dr. I had to wait for her return at least 15 - 20 minutes to finish with my visit. I had 9:15 appt. then lab work (which was prompt) and got out of office close to 11:00 AM.
Aug 30, 2018
everyone is very efficient and accommodating.
Aug 30, 2018
Dr nartey is tops as far as primary care physicians are .concerned.