Steven M. Yood, MD, MPH

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
69 Ratings
31 Comments
Steven M. Yood, MD, MPH

Specialties

General and Minimally Invasive Surgery

Location

85 Lincoln St., Suite 410
Framingham, MA 01702
Phone: (508) 820-1650

Hours: M-F 8:30am-4:30am

“I show compassion, availability and assurance to my patients to gain their trust and confidence.”

Dr. Steven M. Yood performs Minimally Invasive and General Abdominal Surgery for MetroWest Physician Services. His methodology involves communicating with his patients through each step of the process prior to and following surgery.  “I am very honest and open with my patients. Each patient is different, and therefore each interaction must be tailored to that person.”

Dr. Yood dedicates himself to closely following patients from consultation to recovery. “I personally view every x-ray and lab test that I order and notify the patient of the results,” he said.  “I also phone each patient on the evening prior to surgery to answer any questions and alleviate concerns, and I follow-up with the patient’s primary-care physician or referring specialist to ensure that their recovery process is swift and free of complications.”

He is the only surgeon in Eastern Massachusetts who is able to implant gastric stimulators, which send mild electrical impulses to the lower stomach, alleviating symptoms of nausea and vomiting in patients with severe gastroparesis.

Dr. Yood formerly served as Medical Director of Minimally Invasive Surgery and Attending Surgeon at Newton-Wellesley Hospital in Newton. Prior to that, he worked at the Hospital of Saint Raphael in New Haven, Connecticut since 1999, most recently as Chief of Minimally Invasive Surgery.

He earned his MD from Boston University School of Medicine. Dr. Yood also holds an MPH in Epidemiology from the University of Michigan. His surgical residency was completed at Saint Joseph Mercy Hospital in Ann Arbor, Michigan, followed by a fellowship in Minimally Invasive Surgery at UMass Memorial Medical Center in Worcester. 

Dr. Yood is a published author of numerous articles and book chapters in the field of Minimally Invasive Surgery and is a speaker for local, national and international meetings of medical groups and surgeons.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Friendliness/courtesy of Care provider
4.7
Likelihood of recommending Care provider
4.7
Care provider efforts to include in decisions
4.7
Care provider explanations of prob/condition
4.8
Care provider concern for questions/worries
4.8
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Oct 25, 2019
From first contact via phone, this office was great ! Marisol was incredibly kind, helpful, professional, & very reassuring. Dr Yood himself, very thoughtful , direct, and reassuring in his manner. Surgery was quick & relatively painless (except that first needle for the local anesthetic. Ouch, lol). I have nothing but good things to say, from my experience at this office.
Oct 25, 2019
From my first phone contact, & throughout the actual visit, Marisol was incredibly helpful, kind, & reassuring.
Oct 17, 2019
There were no delays
Oct 17, 2019
great experience overall the staff helped throughout the appointment and dr yood answered all my questions I had
Oct 17, 2019
Marisol was helpful insured me an question I had the doctor would be able to assist
Sep 19, 2019
Everyone in the office was great.
Sep 12, 2019
Very warm and friendly to communicate and obviously very qualified physician.
Sep 12, 2019
Very helpful.
Sep 3, 2019
receptionist extremely friendly
Aug 24, 2019
Since the care provider will be performing surgery on me, whether I recommend him to others will likely depend on the outcome of the surgery.
Aug 24, 2019
The care I receive before, during, and after my surgery will determine whether I recommend your practice to others. Our initial experience was very positive. Let's keep it that way.
Aug 19, 2019
The doctor was awesome.
Aug 19, 2019
Very good experience.
Aug 19, 2019
They both were great.
Aug 19, 2019
Absolutely I would send my friends there.
Aug 14, 2019
Everyone from reception to the doctor was friendly, supportive, and helpful.
Aug 14, 2019
I actually was out of my appointment before it was scheduled to begin.
Aug 8, 2019
everyone was wonderful
Aug 8, 2019
Dr Yood was wonderful. The staff and nurse were great
May 15, 2019
*Dr. Yood gave a great deal of confidence in his ability to give me confidence that the outcome of my surgery would be a success, which it was.
Mar 28, 2019
Just waiting for appointment for operation
Mar 24, 2019
All were so caring, kind and helped me!
Mar 24, 2019
#8. For sure!
Mar 24, 2019
#2. No delays!
Mar 24, 2019
While I had this done she took my hands and held them. How kind!
Mar 24, 2019
#2. In a heartbeat!
Mar 21, 2019
I cannot praise *Dr. Yood enough. Wonderful bedside manner, and so kind and thoughtful in his understanding of my past surgical traumas.
Mar 16, 2019
Phone rang for close to a minute before someone answered
Mar 16, 2019
I was seen promptly, a procedure was performed and I was on my way in 45 minutes
Feb 20, 2019
everyone is very friendly.
Feb 7, 2019
excelent