Steven M. Yood, MD, MPH

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
71 Ratings
30 Comments
Steven M. Yood, MD, MPH

Specialties

General and Minimally Invasive Surgery

Location

85 Lincoln St., Suite 410
Framingham, MA 01702
Phone: (508) 820-1650

Hours: M-F 8:30am-4:30am

“I show compassion, availability and assurance to my patients to gain their trust and confidence.”

Dr. Steven M. Yood performs Minimally Invasive and General Abdominal Surgery for MetroWest Physician Services. His methodology involves communicating with his patients through each step of the process prior to and following surgery.  “I am very honest and open with my patients. Each patient is different, and therefore each interaction must be tailored to that person.”

Dr. Yood dedicates himself to closely following patients from consultation to recovery. “I personally view every x-ray and lab test that I order and notify the patient of the results,” he said.  “I also phone each patient on the evening prior to surgery to answer any questions and alleviate concerns, and I follow-up with the patient’s primary-care physician or referring specialist to ensure that their recovery process is swift and free of complications.”

He is the only surgeon in Eastern Massachusetts who is able to implant gastric stimulators, which send mild electrical impulses to the lower stomach, alleviating symptoms of nausea and vomiting in patients with severe gastroparesis.

Dr. Yood formerly served as Medical Director of Minimally Invasive Surgery and Attending Surgeon at Newton-Wellesley Hospital in Newton. Prior to that, he worked at the Hospital of Saint Raphael in New Haven, Connecticut since 1999, most recently as Chief of Minimally Invasive Surgery.

He earned his MD from Boston University School of Medicine. Dr. Yood also holds an MPH in Epidemiology from the University of Michigan. His surgical residency was completed at Saint Joseph Mercy Hospital in Ann Arbor, Michigan, followed by a fellowship in Minimally Invasive Surgery at UMass Memorial Medical Center in Worcester. 

Dr. Yood is a published author of numerous articles and book chapters in the field of Minimally Invasive Surgery and is a speaker for local, national and international meetings of medical groups and surgeons.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Friendliness/courtesy of Care provider
4.8
Likelihood of recommending Care provider
4.8
Care provider efforts to include in decisions
4.8
Care provider explanations of prob/condition
4.9
Care provider concern for questions/worries
4.9
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 15, 2019
*Dr. Yood gave a great deal of confidence in his ability to give me confidence that the outcome of my surgery would be a success, which it was.
Mar 28, 2019
Just waiting for appointment for operation
Mar 24, 2019
All were so caring, kind and helped me!
Mar 24, 2019
#8. For sure!
Mar 24, 2019
#2. No delays!
Mar 24, 2019
While I had this done she took my hands and held them. How kind!
Mar 24, 2019
#2. In a heartbeat!
Mar 21, 2019
I cannot praise *Dr. Yood enough. Wonderful bedside manner, and so kind and thoughtful in his understanding of my past surgical traumas.
Mar 16, 2019
Phone rang for close to a minute before someone answered
Mar 16, 2019
I was seen promptly, a procedure was performed and I was on my way in 45 minutes
Feb 20, 2019
everyone is very friendly.
Feb 7, 2019
excelent
Jan 3, 2019
very professional staff
Jan 3, 2019
I had a very good experience with the staff and Dr Yood.
Dec 25, 2018
Best doctor ever, so kind and professional.
Dec 22, 2018
online registration saves time at the office
Dec 19, 2018
Everything was better and more than I had expected.
Dec 19, 2018
Like I said on the first page in the comments, EVERY THING was better and more than I expected...
Dec 12, 2018
not seen in clinic....was in office
Dec 4, 2018
First time calling there was no answer, phone just rang and rang. No voicemail or answering service.
Dec 4, 2018
Dr. Yood was very helpful and gave me a lot of information to help make a decision and a plan going forward regarding this medical issue.
Dec 4, 2018
Wasn't made aware of any delay. Checked in on my mobile phone, when the nurse came out she wasn't even sure I was there so I am not sure the person at the desk notified anyone but rather relied on my mobile check in only.
Dec 4, 2018
She was very attentive and pleasant.
Dec 4, 2018
Front desk needs to communicate more effectively with the nurses/doctors and not just rely on the tablets or mobile check ins to do their job.
Dec 1, 2018
Outstanding care and confidence. Dr. Vood is straightforward giving his best medical advise and what the future medical status holds.
Dec 1, 2018
Great care. She took the time for me to calm after driving before, taking my blood pressure. Very kind and calm she treated with fantastic communication. Accommodating my service dog by offering her water.
Nov 14, 2018
I absolutely hate your IPad check in system. Way to slow, prefer check in with a person.
Nov 13, 2018
I had an excellent experience at the office. Everybody I dealt with treated me like I was a guest. Absolutely no complaints - just praise. Including receptionist *Stephanie.
Nov 13, 2018
Everyone I came in contact with were very professional caring, and sensitive to my concerns and needs - Thank you *Dr. Yood.
Nov 13, 2018
All in all my experience was completely satisfactory plus.